Customer Relationship Manager
Ms. Cummins joined NIH in 2008 as a Customer Relationship Manager for the electronic Research Administration (eRA) program focusing on eRA’s external services including eRA Commons and Electronic Application Submission. While working in eRA, she led many projects including the implementation of NIH’s web-based ASSIST system for grant application preparation and submission. In 2013, she moved to the Division of Communications and Outreach for the NIH Office of Extramural Research where she is responsible for grants process communications and leads the Grants Information support team. Prior to coming to NIH, she worked for GE Global Exchange Services for 13 years in various roles including people and project management, communications, customer support and client advocacy. She was also the owner/operator of a small retail business. Ms. Cummins is an alumna of the University of Maryland, where she received a B.S. in Computer Science.
Until recently, grant applicants had to use Grants.gov’s downloadable forms or procure the services of a commercial system-to-system service provider to prepare and submit a grant application to NIH. Now there is another option – ASSIST. NIH’s Application Submission System & Interface for Submission Tracking (ASSIST) is a secure, web-based option for the preparation and […]
NIH makes an abundance of grant and funding data – including analyses of who and what we fund – available to the public through a resource called RePORT. Learn how to use this resource to find information to help target your grant application, find key NIH staff and grantee contacts, and more.